Frequently Asked Questions
Everything you need to know about illuminating your home with Brilliant Lighting.
How do I choose the right bulb for my fixture?
Each product page specifies the recommended bulb type and wattage. We suggest using LEDs for energy efficiency and longevity, ensuring the base type matches the fixture's socket.
Do you offer international shipping?
Currently, we ship to the continental US and Canada. Shipping rates and delivery times vary by location and are calculated at checkout.
What is your return policy for lighting fixtures?
We offer a 30-day return policy for uninstalled fixtures in their original packaging. Please note that custom orders and final sale items are not eligible for return.
Are your outdoor lights weather-resistant?
Yes, all our outdoor collection items are UL-rated for wet or damp locations, ensuring they can withstand rain, snow, and humidity.
What should I do if my order arrives damaged?
Fragile items happen. If your light arrives broken, please contact our support team within 48 hours of delivery with photos of the damage to receive a free replacement.
Do you provide installation services?
While we do not provide direct installation, all fixtures come with detailed mounting instructions. We strongly recommend hiring a licensed electrician for all hardwired installations.